LEAD, FULL TIME - OUTLETS CASTLE ROCK
Company: Gap Inc.
Location: Castle Rock
Posted on: October 3, 2024
Job Description:
About Banana RepublicBorn from two California creatives fueled
by their explorer spirits, Banana Republic has repositioned itself
as a premium, experiential lifestyle brand for today's modern
world. ------Designed for a life where anything is possible, we use
the finest materials with the latest fabric innovations to create
timeless, versatile clothing, jewelry, shoes and handbags. Through
our home and art collections, we extend beyond apparel and are a
part of our customers' lives at home.------We are creating
memorable, immersive experiences online and in-store that build
lasting relationships and solve our customers' lifestyle needs.
------Our team is made up of passionate and curious storytellers
who are pushing the boundaries to deliver consistent, quality
product through an elevated customer experience. Sound interesting?
Join us as on the BR journey as we create what's next.About the
RoleIn this role, you will support the store leadership team by
performing functional tasks as assigned. You will act as a mentor
and role model to employees to support service behaviors and the
execution of tasks in specific areas of expertise. You will focus
on leading processes and/or areas of the business, executing tasks
and maintaining productivity to ensure goals are met. Through
collaboration with your leadership team, your goal is to teach and
coach your team and drive behaviors to deliver a best-in-class
customer experience.What You'll Do
- All leaders are expected to become experts of the brand's
selling behaviors, leading and leveraging these behaviors with
every customer who walks through our doors and allowing us to
provide a exceptional customer experience.
- Serve as a role model to achieve priorities in store, with the
customer as the primary focus
- Support the store leadership team to collaborate effectively
with employees and ensure work tasks are completed in a timely and
efficient manner
- Build and share expertise in an assigned specialized functional
area
- Support completion or work processes before or after the store
closes as needed inclusive of opening and/or closing the store
- Listen and ask questions to solicit feedback to understand
needs and provide service
- Handle unique or complex customer interactionsWho You Are
- Provides clear and direct communication of expectations and
gives feedback
- Ability to utilize technology effectively and engage with
customers and your team to meet goals
- Able to effectively lead and inspire others through coaching
and mentoring
- Demonstrate interest and initiative towards continuous
improvement and growth
- Research process or transaction flow to identify root cause of
errorsThis position is anticipated to remain open for the next two
weeks, although the duration might be adjusted based on the needs
of the Company, potentially extending or shortening this
timeframe.Benefits at Banana Republic
- Merchandise discount for our brands: 50% off regular-priced
merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30%
off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the
industry.*
- Employees can take up to five "on the clock" hours each month
to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions
up to four percent of an employee's base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more
(https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits)
of the benefits we offer.*For eligible employeesGap Inc. is an
equal-opportunity employer and is committed to providing a
workplace free from harassment and discrimination. We are committed
to recruiting, hiring, training and promoting qualified people of
all backgrounds, and make all employment decisions without regard
to any protected status. We have received numerous awards for our
long-held commitment to equality and will continue to foster a
diverse and inclusive environment of belonging. In 2022, we were
recognized by Forbes as one of the World's Best Employers and one
of the Best Employers for Diversity.Hourly Range: $15.80 - $19.75
USDEmployee pay will vary based on factors such as qualifications,
experience, skill level, competencies and work location. We will
meet minimum wage or minimum of the pay range (whichever is higher)
based on city, county and state requirements.US CandidatesPlease
note that effective, June 30, 2022, Gap Inc. will no longer require
any of its employees to wear face masks or require proof of COVID
vaccination, unless required by local or state/provincial mandates
or as part of Gap Inc's quarantine guidelines---after being exposed
to or testing positive for COVID. Therefore, please disregard any
language in any job posting that refers to Gap Inc.'s face mask and
proof of vaccination policy as said policy is no longer
effective.
Keywords: Gap Inc., Highlands Ranch , LEAD, FULL TIME - OUTLETS CASTLE ROCK, Other , Castle Rock, Colorado
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